Privacy Policy

Introduction

AI Assistant for Business ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and business address
• Business Information: Company name, industry, business needs, and service preferences
• Technical Information: IP address, browser type, device information, and website usage data
• Communication Records: Records of your interactions with our customer service team

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Website usage patterns and preferences
• Time and date of visits
• Pages viewed and links clicked
• Referring website information

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide AI consulting services and technical support
• Communication: To respond to inquiries and provide customer service
• Business Operations: To process transactions and manage our business relationship
• Marketing: To send relevant information about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Website Improvement: To analyze website usage and improve user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations (under strict confidentiality agreements)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with proper notification)
• Consent: When you have given explicit consent for specific purposes

Data Security

We implement robust security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure hosting and backup procedures

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Generally:

• Contact form submissions: 3 years from last contact
• Client service records: 7 years after service completion
• Website analytics data: 26 months
• Marketing communications: Until you unsubscribe

Your Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal: Withdraw consent for specific uses of your information
• Complaint: File a complaint about our privacy practices
• Portability: Request your information in a portable format (where applicable)

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Complaints

If you believe we have not adequately addressed your privacy concerns, you may file a complaint with the Office of the Privacy Commissioner of Canada: